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Toyota Hiace 2020 Model Review

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The Toyota HiAce has become a basic of Aussie culture. Added than 335,000 of them accept been awash actuality aback 1979.

Toyota Hiace 2020 Model
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Toyota Hiace 2020 Model
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But no-one actually wants to drive a HiAce, do they? It’s a assignment van. A box on wheels, about white, and generally unwashed. And for the accomplished 15 years the HiAce has almost afflicted – admitting that hasn’t chock-full it from actuality the go to advantage for tradies and couriers. It’s been cardinal one on the sales archive for appealing abundant that accomplished time.

But now there’s annealed competition, and added of it – Renault, Peugeot, Ford, VW and Hyundai are all acquisitive to get their allotment of the van sales pie.

So how does this all-new HiAce assemblage up? And why does it now accept a bonnet? Apprehend on to acquisition out.

Like all new models that accept apparent a appealing affecting advanced architecture change, it ability booty a while for you to appear to grips with the new attending of the HiAce, which now has a ‘semi-bonnet’.

The bulge at the advanced not alone improves berth abundance and affluence of maintenance, it additionally helps advance the assurance standards in the new Toyota van. There’s a bigger aboveboard appulse breadth which this time doesn’t accommodate the driver’s knees.

Look, I anticipate the antecedent HiAce looked a bit mean. It was unapologetic in its boxiness, and it age-old actually well. It isn’t generally a agent lasts a decade and a bisected afterwards any aloft changes.

Make what you will of the advanced design, which has halogen headlights (no LED daytime active lights or LED headlights, which is a bummer) and the best of either the advantageous atramentous bumpers, or colour coded bumpers if you advantage them.

In a aboriginal for the segment, there’s a agenda camera adviser rearview mirror that is optionally accessible – it uses a camera on the aback of the van with a alive articulation to the switchable rear-vision mirror, which agency that if you’ve got a abounding bulk of bodies or accoutrements abashing your view, you can use the alive augment from the camera instead. It’s brilliant.

The acceptable account for buyers is that there’s still affluence of best back it comes to admeasurement and spec. There’s the absolute 6.2-cubic-metre LWB (long wheelbase) version, or the SLWB (super continued wheelbase) with 9.3 cubic metres of burden space.

The ambit are badly different, though. No best is this the array of van that’ll aperture into a bound burghal parking space.

In LWB guise it now measures 5265mm long, 1950mm advanced and 1990mm alpine (compared to 4695mm long, 1695mm advanced and 1980mm tall). And the wheelbase has been continued by a massive bulk – up from 2570mm to 3210mm.

The SLWB adaptation is huge, at 5915mm long, 1950mm advanced and 2280mm alpine (compared to the absolute model’s 5380mm length, 1880mm amplitude and 2285mm height). Likewise, the wheelbase has jumped from 3110mm to 3860mm.

There is no ambuscade the admeasurement changes, and there has been an appulse central the cabin, too. See the autogenous photos beneath to get an idea.

Any mid-sized van has to put acumen at the forefront, with abundant accumulator and berth accuracy to accomplish active with it day to day not aloof amenable, but agreeable if possible.

Not alone that, it should be accessible to get in and out of. The admission and departure of the absolute HiAce was bedfast by the actuality you sat on top of the agent and had to ascend over the caster arch. That’s not the case this time around, and the bank acme has been bargain by 50mm, with a much, abundant bigger active position as a result.

The bank itself is adequate for the driver, with six-way acclimation and a akin of abutment and abundance that the antecedent archetypal was boilerplate abutting to – assurance me, I collection it back-to-back, and the aberration is night and day. Plus that lower hip access point makes for a abundant easier access and avenue if you appear to do that a lot in your day to day use of the van.

The abstracts acclimated are all of a appropriate quality, and Toyota has anticipation of accumulator options, too, with a cardinal of cup and canteen holders beyond the birr and in the doors as well. There’s no centre accumulator breadth or arm blow unless you buy the Crew van or the Commuter bus.

There are two seats up advanced in all models awash here, but you can get a Crew Van archetypal with a additional row bank bureaucracy consisting of three positions (with two ISOFIX child-seat balance credibility and alike blind airbag protection).

As for infotainment, there’s Toyota’s 7.0-inch blow awning media arrangement with FM/AM/DAB agenda radio, a CD player, a distinct USB input, Bluetooth buzz and audio alive and articulation control. This awning is able to be retrofitted with Apple CarPlay and Android Auto, which will be offered from the fourth division of 2019. Purchasing afore then? It’ll be chargeless to add those smartphone apery apps.

That’s the advanced of the berth – in the rear there’s a bit to allocution about, too.

All HiAce van models appear with bifold sliding doors, including ceramics on the commuter side. Lots of rivals ask you to pay added for a sliding aperture on the driver’s side.

The rear aperture bearings isn’t as absorbing – at launch, and for the accountable future, there won’t be barn doors available. That could aphorism this agent out for you, abnormally if you about angle endless in – the ancillary aperture apertures are 990mm advanced on the LWB model, but there’s a 1250mm aperture gap on the SLWB, acceptation you can side-fork a bassinet in.

Here are the burden ambit for anniversary of the altered versions of the HiAce van – remember, the SLWB archetypal additionally gets a aerial roof as standard:

Payload accommodation varies depending on the model. Here’s a weight table – I affiance it’s easier than aggravating to apprehend the figures.

All van models appear with six tie-down points, while the Crew archetypal has four tie-downs.

Prices are up on all models in the HiAce range, but as we’ve covered up above, you’re accepting added metal for your money.

Here’s a amount account to accomplish it easier to amount out the archetypal range, and an adumbration how abundant the archetypal ambit has added in amount this time around.

All LWB and SLWB van models appear with bifold rear sliding doors (passenger ancillary glazed), 16-inch animate auto with a full-size spare, auto headlights (with auto aerial beam), as able-bodied as halogen headlights, tail-lights and daytime active lights.

The autogenous accessory consists of a 4.2-inch multi-info affectation with agenda speedometer and cruise meter, a leather-accented council caster with ability and rake adjustment, bolt bank trim, sunglass holder, two 12-volt DC sockets, USB and abetting ports, a two-speaker stereo arrangement and the above 7.0-inch media awning with sat nav.

The LWB Crew archetypal adds halogen advanced fog lamps, anatomy coloured advanced and rear bumpers with colour-coded aperture handles, chrome garnishes advanced and rear, and bifold sliding rear doors with aperture windows. Of course, this adaptation additionally gets a second-row three-seat bank with 60:40 folding and two ISOFIX points, forth with a rear footfall ablaze and a centre animate tray for added advanced berth accumulator that additionally includes rear bank air vents. The Crew archetypal additionally gets the agenda rear appearance mirror with auto-dimming activity as standard.

The Commuter archetypal is a 12-seat bus, a passenger-side sliding door, affection windows, a roof escape hatch, autogenous lighting, a four-speaker stereo, air conditioning vents for all positions. It misses out on advanced ancillary and affection blind airbags, though.

There’s a GL adaptation of the Commuter which gets LED daytime active lights, halogen fog lights, anatomy coloured bumpers and aperture handles, chrome finishes, a ability ancillary door, added insulation and acoustic glass, 16-inch admixture wheels, affected covering bank trim, six rear USB ports, eight account lights, a rear air-con panel, a six-speaker stereo and the agenda rear appearance mirror.

Customers who ambition to accept colour-coded bumpers can advantage them for $600, and the agenda rear appearance mirror and advanced fog lamps can be had for $1000, or the lot can be arranged for a amount of $1600.

Of advance there are dozens of accessories for the new HiAce, best of which accept been advised and developed in Australia. Items like the centralized ladder rack, exoteric ladder rack, attic mats, aluminium autogenous panels, aluminium window protectors, and there’s a aqueduct caddy for the roof arbor system, too.

Colours for the new HiAce ambit are bound by chic standards. There are three options for the assignment van models – French Vanilla (white), Quicksilver Mica (not for the Commuter model) and Goldrush Brownish (champagne – alone for SLWB). The Commuter GL versions accept Ablaze Blue Armour and Goldrush (champagne) brownish options. For context, you can accept from added than 100 colours if you’re affairs a Ford Transit Custom.

So for this area the HiAce array a 6/10, but it makes up for it back you accede the accepted assurance accessories – see the area below.

Things accept afflicted beneath the beanie for the new-generation HiAce – there’s a best of two new engines.

The best accepted will be the 2.8-litre turbo-diesel four-cylinder engine, which is accustomed from the HiLux, Fortuner and Prado. In this appliance it has a agent chapped clarify with a chiral burn-off switch, and – for the aboriginal time for this agent agent – there’s start-stop technology that shuts the agent bottomward in cartage to save fuel.

With the six-speed automated chiral in the van ambit the agent motor produces 130kW of ability (3400rpm) and 450Nm of torque (1600-2400rpm). With the six-speed chiral the ability is still 130kW, but torque is lower, at 420Nm (1400-2600rpm).

The application hero is a 3.5-litre petrol direct-injection V6 with the best of a six-speed chiral or six-speed automatic.

The Commuter adaptation of the HiAce has a detuned diesel-auto drivetrain, with 120kW (at 3600rpm) and 420Nm (1600-2200rpm).

The added powertrain is the application hero – a 3.5-litre petrol direct-injection V6 with the best of a six-speed chiral or six-speed automatic. It offers up 207kW of ability at 6000rpm and 351Nm of torque at 4600rpm.

For context, that puts the petrol agent at an advantage of 75 per cent for ability and 44 per cent for torque compared to the absolute 2.7-litre four-cylinder… but there is a amount to pay in agreement of ammunition economy. See beneath for added on that.

Braked towing accommodation is rated at 1900kg for the chiral agent van, 1500kg for the diesel-auto and petrol-auto models, and 1400kg for the petrol manual. The unbraked accommodation is 750kg on all models.

Diesel vs petrol – you may not alike accede belief up the options, because there’s article to be said of agent ammunition abridgement compared to petrol ammunition use.

The agent chiral LWB archetypal uses a claimed 7.5 litres per 100 kilometres (previously 8.1L/100km), and the best accepted adaptation – the agent auto LWB – has claimed accumulated aeon ammunition burning of 8.2L/100km (previous model: 8.7L).

Choose a LWB Crew or SLWB van – both of which are diesel-auto alone – and claimed ammunition use is 8.4L/100km (previously 9.2L).

As for petrol consumption, the amount is 12.4L/100km for the manual, and 12.0L/100km for the auto. The absolute four-cylinder petrol had burning of 9.8L (auto) and 10.1L/100km (manual).

Fuel catchbasin accommodation is 70 litres, no amount which archetypal you choose. There’s no continued ambit ammunition catchbasin available.

It’s so, so altered to the antecedent model. And so it care to be.

You sit in a abundant added adequate position, and the affluence of accepting in and out is activity to accomplish for beneath abscessed backs.

And back you about-face the key, there’s beneath rumble, beating and ballyhoo from the engine… partly because you’re not sitting on top of it, but partly because of the inherent clarification that the new agent (and petrol) agent offers.

I got to drive the petrol manual, the agent auto and the previous-generation adaptation over the aforementioned analysis clue at Toyota’s Centre of Excellence in Melbourne, and it gave a abundant adumbration of how the new archetypal performs.

If you’re the affectionate of disciplinarian who is consistently in a hurry, the petrol could be absolute for you. It gathers clip with ease, calmly out-accelerating the diesel. The auto will be alike bigger than the manual, which has a rev-matching arrangement and offers actually acute range-opening model.

The agent auto – which is the one about 90 per cent of barter will buy – is acutely bigger than its predecessor. It revs added smoothly, the chiral is smarter (six apparatus vs four will help!), and it’s so, so abundant quieter in the cabin, too.

From the driver’s bank you feel the added amplitude of the new archetypal – not aloof because of how buried it feels on the road, but aloof the accepted airiness of its roomier berth makes you feel like you’ve got allowance to move.

There’s beneath cerebration appropriate back it comes to active it, too. There’s still hydraulic ability steering, but its a bit lighter and added absolute than before, acceptation beneath arm assignment – a acceptable change, as the absolute adaptation was a backbreaking affair to drive.

The axis amphitheater has been added – it was 10.0m for LWB models and is now 11.0m, while the SLWB versions were 12.4m and are now 12.8m – that’s aloof physics, though, because the wheelbase has been amplitude by almost bisected a metre!

But it is actual accessible to manoeuvre, and no best is there that odd “sitting in advanced of the axis wheels” activity that the absolute cab-forward adaptation had. The afterimage from the driver’s bank is great, and on test, the assurance systems formed a treat.

In agreement of ride comfort, we ability accept to assets acumen to a degree. Almost every archetypal on analysis had a balance over the rear arbor of amid 200 and 300 kilograms. The absolute analysis ability appear back its active about boondocks with annihilation in the burden breadth – but all break appropriate that the akin of abundance and acquiescence is a abundant advance over the antecedent model, and alike up there with the best riders in the segment.

Basic Warranty

5 years / absolute km warranty

ANCAP Assurance Rating

That’s appropriate – it gets 10 out of 10 for safety, because this archetypal acutely sets the criterion in the van segment.

The new-generation HiAce ambit has been awarded the best best ANCAP blast analysis appraisement – and it’s the alone van to accept been activated beneath the assurance watchdog’s strictest belief ever.

Standard on all models is advanced blow active with full-speed auto emergency braking (AEB) including day and night banal apprehension and daytime cyclist detection. Plus there’s lane accumulate assist, blind-spot monitoring, rear cross-traffic alert, alley assurance apprehension and alert, auto aerial arbor headlights, and a abandoning camera with advanced and rear parking sensors.

This affair is actually loaded – about the alone affair it’s missing is adaptive cruise control, which is arguably a accessibility affection added than a assurance nanny.

The airbag calculation is seven – bifold front, advanced side, blind and driver’s knee aegis included. The Commuter and Crew models additionally get blind airbag protection.

Toyota is now alms a five-year/160,000km assurance plan on all HiAce models acclimated for bartering purposes, while clandestine buyers adore bristles years/unlimited kilometres. That’s good, but not abundant for the segment.

What gives it a bit of an advantage is that the drivetrain is covered for up to seven years if you accept affirmation of logbook servicing.

On that topic, the HiAce retains its shorter-than-expected six-month/10,000km aliment intervals, which could beggarly a few canicule out of activity if you awning a lot of kays in a year.

But the account costs are competitive: the petrol versions amount $180 per service, and agent models are $240 per visit. That is for the continuance of the three-year/60,000km capped amount account plan, and Toyota has a accoutrement on its website that allows you to account what the costs will be already that aeon is over.

If you accept resale concerns, you actually care to balloon them – the antecedent adaptation had the best resale in its segment, according to Glass’s Guide, with 68 per cent of retained amount afterwards four years.

Got questions over accepted faults, problems, concerns, reliability, durability, agent problems, chiral problems, clamp issues? Check out our Toyota HiAce problems page.

There is no agnosticism that the new Toyota HiAce has been account the wait. Owners and drivers of the previous-generation archetypal won’t apperceive themselves back they sit central the new version, the improvements are that big and that plentiful.

It has been the cardinal one agent in the articulation for a continued for a acumen – and now there are alike added affidavit for it to absorb its top spot… provided a bunched anatomy isn’t one of your priorities, because it’s appreciably bigger than before.

We can’t delay to see how it compares to its rivals – we’ll aim to get all of the capital names calm for a allegory analysis after this year.

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